Troubleshooting Portfolio File Conversion and Posting
What causes the partial or error status?
When a portfolio file has a partial status, similar to the example above, at least one portfolio did not post. Usually, this situation is attributed to one of two factors:
- One or more portfolios in the file has an Update status. The update status means that some of the information in the portfolio details is different in the interface than in PortfolioCenter. See File Status for more information about the Update status.
- A new portfolio does not post because it is either missing a last name or a company name, which PortfolioCenter needs to define the account number.
How do I correct it?
Follow the steps below to correct the missing last name issue: